Terms of service

Terms of Service — Mamora

Last updated: July 22, 2026

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the ma-mora.com website (the "Service") operated by Mamora ("us," "we," or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

1. Eligibility

By using this Service, you represent that you are at least 18 years old, or that you are accessing the Service under the supervision of a parent or legal guardian.

2. Products and Pricing

  • All products displayed on the Service are subject to availability.
  • We reserve the right to limit the quantities of any products that we offer.
  • All prices are listed in US Dollars (USD) and are subject to change without notice.
  • We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product description, at our sole discretion.

3. Orders and Payment

  • By placing an order, you represent that you are authorized to use the payment method provided.
  • Payment is processed at the time of order confirmation.
  • We use third-party payment processors to handle transactions; we do not store your full payment card details on our servers.
  • Order confirmation does not guarantee acceptance of your order; we reserve the right to cancel any order and issue a refund.

4. Shipping

  • Shipping times and costs are estimated at checkout and may vary based on destination and carrier delays.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.
  • We are not responsible for delays caused by customs, carriers, or events outside our reasonable control.

5. Returns and Refunds

We offer a 30-Day Money-Back Guarantee on eligible products, subject to the terms of our Refund Policy. To be eligible for a return, items must be unused and in their original packaging unless otherwise stated.

6. Intellectual Property

The Service and its original content, features, and functionality — including but not limited to text, graphics, logos, images, and product designs — are and will remain the exclusive property of Mamora. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms;
  • Attempt to gain unauthorized access to any portion of the Service;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Submit false or misleading information when placing an order.

8. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by Mamora. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

9. Disclaimer of Warranties

The Service and all products are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Product descriptions (including any claims regarding effects on skin appearance or comfort) are provided for general informational purposes and do not constitute medical advice. Consult a healthcare provider before use if you have any medical concerns, particularly during pregnancy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Mamora, its owner, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service or products purchased through it. Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid for the product(s) giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Mamora and its owner from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service or violation of these Terms.

12. Governing Law

These Terms shall be governed by the laws of France, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the competent courts of France, except where mandatory consumer protection laws of your country of residence provide otherwise.

Note: because you are based in France selling to U.S. consumers, you may want a lawyer to review whether U.S. state-level consumer protection rules should be reflected here as well.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide notice prior to any new terms taking effect. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@ma-mora.com Website: ma-mora.com

This document is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified attorney familiar with e-commerce and cross-border consumer law before publishing.